How Sordit fits together
A few building blocks give your business work a clear structure.
Think of Sordit as a shared place to organise work, give it to people and AI Agents, and see it through to a result. You do not need to learn every term before starting. These are the pieces you will use most often.
Follow one familiar example
Your client needs a management report every Monday. Their Agent gathers the information, a manager reviews it and the approved report is saved for the team.
| In Sordit | In this example |
|---|---|
| Workspace | The client’s business, with its own people, tools, Agents and billing |
| 2IC | The assistant you work with in ChatGPT or Claude to plan the reporting process |
| Routine | The repeatable Monday reporting process |
| Job | This Monday’s report, with its own progress and result |
| Task | One responsibility, such as gathering figures or approving the draft |
| AI Agent | The model-powered worker assigned to prepare the report |
| Human Task | The manager’s review and decision |
| Business connection | The authorised account used to read the CRM or save the report |
Plan, then carry out the work
Your 2IC helps structure the plan and create approved work in Sordit. Cloud Agents carry out their assigned Tasks. People contribute where the process calls for their judgement or help.
These are different responsibilities. Connecting ChatGPT to plan work does not itself configure an Agent or connect the client’s business tools.
Job or Routine?
“Review this contract and prepare a summary for me.” One outcome, with one set of Tasks and results.
“Prepare a report every Monday.” The reusable process starts a new Job each time it is triggered.
Where does the information come from?
People connect their own business accounts. Agents use the connections authorised for the work, within the original tools’ permissions and the integration’s capabilities. A shared workspace does not give everyone the same access to every account.